What is the return policy?
We offer a 30-day return window for eligible merchandise. Exclusions apply. Refunds are provided in the form of a HHHLGA E-Gift Card, available for use on hhhlga.com, which excludes the original shipping cost. A 15% restocking fee will be deducted from your refund. Items marked as ‘Final Sale’ on product pages are non-refundable.
Return Policy
- Items must be returned or exchanged within 30 days of purchase
- Items must be unworn, unwashed, and free of odors, fragrances, hair, or damage
- Final Sale / Clearance items are not eligible (noted in the product description)
- Valid for U.S. orders only
Can I change or cancel my order after placing it?
Order modifications and cancellations are not guaranteed, as orders may already be processed or shipped shortly after purchase.
If you need to make an urgent change, please contact us as soon as possible with your order number and details. We’ll do our best to help if the order hasn’t left our warehouse yet.
When will I get my order?
Please allow 24–48 business hours (excluding weekends and pre-orders) for your order to be processed and shipped.
Once your order leaves our warehouse, you’ll receive a confirmation email with tracking information. If you don’t see it, be sure to check your spam or junk folder.
Pre-Orders:
Estimated fulfillment dates are listed in each product description. Pre-order items ship separately and according to the stated timeline.
Orders placed on weekends or holidays will be processed on the next business day.
How do your pieces fit?
Our garments are true-to-size. If you prefer a relaxed or oversized fit, we recommend sizing up 1 size.
For reference, models shown on the site are wearing L unless otherwise noted. Detailed size charts and fit notes are available in each product description.
If you need additional help choosing a size, feel free to reach out before placing your order.
Ordered the wrong size?
Eligible items can be exchanged within 30 days of purchase, provided they meet all return requirements listed above.
Still have questions?
We’re here to help.
Contact us directly at orders@hhhlga.com with your order details, and our team will get back to you as soon as possible.
